The Art of Human – Robot Conversation

Nuance’s Kenn Harper discusses the state of the art in human <> bot / virtual assistant conversation:  
Human Assisted Virtual Agents

Human Assisted Virtual Agents

Nils Lenke of Nuance R&D talks about how Virtual Assistants and call centre agents can work together to reduce costs, improve the customer experience, and help to improve each other:...

DeepMind founder Demis Hassabis on how AI will shape the future

Some fascinating insights here, particularly the focus on smartphone Virtual Assistants (VA’s). Few people doubt that AI is the future of Virtual Assistants. Where opinion varies is what we do now, and how we get there. Demis Hassabis talks about a “dichotomy between...

Do We Have a Right to Security?

I believe this issue is one of the most significant ever to face the technology industry, and will have repercussions for generations.Do We Have a Right to Security?

The Internet Bundle Is Already Here

I don’t see such an issue here – just as we have different streaming video services where we get different content, or different music stores where we get different content, we’ll also have different Virtual Assistants (VAs) where we get different...

Mastering the ancient game of Go with Machine Learning

…we played a tournament between AlphaGo and the best of the rest – the top Go programs at the forefront of A.I. research. Using a single machine, AlphaGo won all but one of its 500 games against these programs. In fact, AlphaGo even beat those programs...

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