Here’s an extremely thought-provoking article, and one that explains much of the division we are seeing that are being highlighted by the Occupy movement. Increasingly I get the feeling most ‘customers’ are sick of being mis-led and under-served by corporations.
http://www.forbes.com/sites/stevedenning/2011/11/28/maximizing-shareholder-va…The Dumbest Idea In The World: Maximizing Shareholder Value [via Daring Fireball)
