To remain competitive, every enterprise, even SMEs, are deploying IVAs in their business processes. Demand for cloud-based IVAs is growing as it is based on a “pay-per-use” concept and is affordable, even for SMEs. These IVAs offer a personalized service to customers and increase brand loyalty and drive productivity of an enterprise.

Global Intelligent Virtual Assistant Market 2014-2018 with Creative Virtual, eGain, IntelliResponse Systems, Next IT & Nuance Communications…


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