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An enterprise sales specialist with 15 years’ global experience in consultative selling of Artificial Intelligence for digital customer engagement. Extensive commercial, technical, project management and team leadership experience.
Presently a Digital Engagement Sales Specialist for Nuance, advising and guiding large companies in adopting omni-channel customer engagement to lower customer service costs, increasse revenues and improve customer experience. Specialise in Artificial Intelligence (AI), Virtual Assistants / Chatbots, Synchronous and Asynchronous Messaging, Live Chat and Biometric Authentication.
Fascinated by the interaction of design, technology and human behaviour. Collect and use mid-century technology and furniture. A classic car enthusiast, owning and restoring 1960’s Alfa Romeo’s and Rover Coupe’s. I run a website as a hobby (www.roverp5.com) where I blog about my Rover P5 Coupe. Enjoy kart racing, cycling, photography and country walks with the family and dog.
Me, being distracted.